PettyCutie is an online retailer specializing in fashion accessories and practical lifestyle products. Our mission is to deliver high-quality items—such as silicone breast covers, adhesive bra inserts, and everyday essentials—designed to enhance comfort and confidence. We partner with trusted manufacturers and fulfillment centers to ensure every order is processed quickly, securely, and delivered on time. Customer satisfaction and transparency are our top priorities.

To create an account, click the “My Account” link at the top of our website and select “Register.” Fill in your email address, create a secure password, and submit the form. After registration, you can log in anytime to view order history, save multiple shipping addresses, and manage your personal details.

To update your profile information (name, phone, email), log in and go to “Account Details.” Edit your details as needed and click “Save Changes.” Keeping your account up to date ensures smooth order processing and delivery notifications.

You can manage multiple billing and shipping addresses directly from your account dashboard. After logging in, click on “Addresses” to view your current addresses.

• To add a new address, click “Add Address,” fill in the required fields, and save.
• To edit an existing address, click “Edit,” update your details (street, city, postal code, country, phone number), and click “Save Changes.”
• To delete an address, simply remove all fields or replace it with another default address.

Keeping addresses accurate ensures correct shipping calculations and avoids delivery delays.

Managing payment methods is simple and secure. Log into your account and go to “Payment Methods.” Here, you can view, add, or remove saved cards and payment options.

• Adding a payment method: Click “Add Payment Method,” enter your card details or link a payment gateway like PayPal, and click “Save.”
• Updating details: If your card has expired or changed, simply edit your saved method and save the new information.
• Removing a payment method: Click “Delete” next to the card or account you no longer use.

All payment information is securely encrypted for your safety.

To update personal details such as your name, display name, contact number, or email address:

1. Log in to your account and click “Account Details.”
2. Update your first and last name, phone number, and other relevant information.
3. Change your email if needed (note: a confirmation email may be sent to verify changes).
4. Save changes and confirm that your new details appear correctly.

Keeping this information updated ensures you receive important notifications about your orders and deliveries.

To place an order, browse our catalog and click “Add to Cart” for the desired products. Go to the cart page, review your items, and proceed to checkout. Enter your shipping address, choose a payment method, and confirm your order.

Once placed, you will receive an order confirmation email with an order number. When your order ships, you’ll get a tracking link. You can also log in to “Orders” in your account dashboard to track shipment status in real time.

Standard domestic shipping typically takes 3–7 business days. International shipping may take 7–15 business days depending on location and customs clearance.

Shipping costs are automatically calculated at checkout based on your address, shipping method, and package weight. Free shipping promotions may be available during special campaigns or for orders above a certain amount.

We offer a 30-day return policy on most items. Products must be unused, in original packaging, and in sellable condition. Certain products (like adhesive silicone covers or intimate apparel) may be non-returnable for hygiene reasons.

To initiate a return, contact returns@pettycutie.com with your order number. Once your return is approved and received, refunds are processed within 3–5 business days to your original payment method.

Yes. Our website uses SSL encryption to secure all transactions. Your payment data is encrypted and never stored on our servers without your consent. We comply with privacy regulations and never share your personal information with unauthorized third parties.

You can reach our support team via:

• Email: contact@pettycutie.com
• Contact form: Contact Us
• Business hours: Monday–Friday, 9:00 AM – 5:00 PM CST

We aim to respond to all inquiries within 24 hours.